21 April 2015

Life as a Call Centre Adviser

Posted by the Bookshop

Call centre adviser is just one of many jobs that Joanna Biggs examines in her new book, All Day Long: A Portrait of Britain at Work. Here, she reads from her interview with T, who has worked at a call centre for 11 years.

'One problem with writing about work is its invisibility.' Read Joanna Biggs' blogpost here.