21 April 2015
Life as a Call Centre Adviser
Posted by the Bookshop
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Call centre adviser is just one of many jobs that Joanna Biggs examines in her new book, All Day Long: A Portrait of Britain at Work. Here, she reads from her interview with T, who has worked at a call centre for 11 years.
'One problem with writing about work is its invisibility.' Read Joanna Biggs' blogpost here.